Betting Rules

These Betting Rules explain the general conditions that apply when you use Parimatch Casino betting services. They are intended to help players in Australia understand how bets are placed, accepted, settled and reviewed. By opening an account, accessing the website or placing a bet, you agree to follow these rules together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information.

Parimatch Casino is licensed by the UK Gambling Commission under licence number 39576 and by the Alderney Gambling Control Commission, with an additional licence held through the Curaçao Gaming Authority.

1. General betting conditions

These rules apply to all eligible betting activity made through the Parimatch Casino website or any related service made available to you. Additional rules may apply to a particular sport, competition, market, game, promotion or payment method. If a specific rule conflicts with a general rule, the specific rule will normally apply to the relevant bet.

You are responsible for reading the rules before placing a bet. Rules may be updated from time to time to reflect changes to products, technology, legal requirements or operating procedures. The version displayed on the website at the relevant time will generally apply, subject to any rights you may have under applicable Australian law.

You must be legally permitted to use the service in your location and meet the applicable minimum age requirement.
You must provide accurate, current and complete account information.
You may only use your own account and must keep your login details confidential.
You must not allow another person to place bets through your account or access the account on your behalf.
You must comply with applicable laws, these rules and any instructions shown on the website.
You must not use the service for unlawful activity, fraud, cheating, manipulation or money laundering.

Parimatch Casino may carry out identity, age, location, payment and security checks. You may be asked to provide supporting information before certain account activity is permitted, including withdrawals. If information cannot be verified, or if there are concerns about account security or compliance, activity may be delayed, restricted or cancelled in accordance with the applicable terms.

2. Placing and accepting bets

Bets must be placed through the authorised betting interface. Before confirming a bet, check the selection, market, odds, stake, potential return and any other information shown on the bet slip. A bet is not final merely because a selection has been added to a bet slip. It becomes a confirmed bet only when the website accepts it and displays an acknowledgement or records it in your account.

You are responsible for checking that the information on the confirmation is correct. Where available, keep the bet reference or other confirmation details for your records. If a bet does not appear to have been accepted, do not assume that it was placed. You should check your account history before trying again.

A bet may be rejected, limited, suspended or subject to a different price before acceptance.
Displayed odds, lines, handicaps and other information may change before a bet is confirmed.
A technical message, interrupted connection or delayed page does not by itself confirm that a bet was accepted.
Only bets recorded in the operator's systems will normally be considered for settlement.
The maximum stake, minimum stake and available bet types may vary by market, account, event or product.
You must not attempt to place bets using software, methods or conduct designed to interfere with the service.

If a clear error occurs in odds, event information, market descriptions or settlement information, the affected bet may be reviewed and corrected or voided in line with the applicable rules. A clear error may include an obvious pricing mistake, a duplicated market, an incorrect participant, a material display error or information that a reasonable player would recognise as incorrect.

The website may suspend betting on an event or market at any time. This can happen because of a material event, a result, a technical issue, a possible integrity concern, a data problem or another operational reason. A suspension does not necessarily mean that a bet has been cancelled.

3. Events, markets and settlement

Bets are settled using the official result or source specified for the relevant event or market. The applicable result may be based on the result announced by the governing body, competition organiser or another recognised source. If no source is specified, the operator may use a reliable official or generally accepted source.

Unless a market rule states otherwise, the result at the end of the relevant event or the result officially declared after the event will be used. Later amendments, appeals, disciplinary findings or administrative changes may not change a settled bet unless the specific rules for that market provide otherwise or a clear error requires review.

Postponed, abandoned or changed events

The treatment of a postponed, abandoned, cancelled or materially changed event depends on the relevant sport and market rules. Some bets may remain active if an event is completed within the period stated in those rules. Other bets may be voided, while selections that have already been unconditionally determined may remain valid. If a venue, format, participant, distance or other important feature changes, the market may be reviewed under its specific conditions.

Dead heats, ties and non-runners

Dead-heat, tie and non-runner rules vary between markets. Where two or more participants share a result, returns may be calculated using the applicable dead-heat or tie procedure rather than treating every selection as a full win. If a participant does not take part, the selection may be voided or handled according to the market rules. You should review the displayed conditions before confirming a bet.

Live betting

Live betting may be affected by delays between an event and the information displayed online. Prices can change quickly and a bet may remain pending before acceptance. Bets placed after a material event has occurred, but before that event is displayed or processed, may be reviewed under the applicable in-play rules. The operator may void bets affected by a material delay, incorrect feed or information advantage where permitted by the rules.

4. Returns, account records and disputes

Potential returns shown on the website are estimates based on the stake, odds and selections at the time of display. Actual returns are determined by the confirmed bet, the final result, the relevant market rules and any applicable adjustments. Bets are settled to the account connected with the bet. You must not transfer, sell or assign a bet or any resulting entitlement to another person.

Your account history is the primary record of bets placed through the service. Check your balance, bet details and settlement information regularly. If you believe that a bet has been incorrectly recorded or settled, raise the issue through the available customer support channel as soon as reasonably possible. Include the bet reference, date, market, selections and a clear description of the concern, but do not send unnecessary sensitive information.

Check the market rules and your confirmation before contacting support.
Provide the relevant bet or transaction reference and explain what appears to be incorrect.
Allow reasonable time for the matter to be reviewed against system records, event information and the applicable rules.
If you remain dissatisfied, use the complaint or escalation process described in the website terms.
Do not attempt to resolve a dispute by creating duplicate accounts, reversing legitimate payments or interfering with the service.

System records, transaction logs, bet confirmations and time-stamped event data may be used when reviewing a dispute. If a technical fault, pricing error, suspicious activity or breach of these rules is identified, the operator may take corrective action consistent with the applicable terms and law. Any decision will depend on the facts of the individual matter.

Responsible gambling

Betting should be treated as entertainment, not as a way to make money or recover losses. Only bet with money you can afford to lose and set personal limits before you start. Do not chase losses, borrow money to bet or bet when upset, tired or under the influence of alcohol or other substances. Tools or support options may be available to help you set limits, take a break or exclude yourself from the service.

If gambling is affecting your finances, relationships, work, study or wellbeing, stop and seek independent support. Players in Australia can consider contacting a qualified gambling support service or a health professional. If you feel at immediate risk of harm, contact emergency services or a crisis support provider in your area.